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THE C.O.D.E AGENCY

Our HR firm transforms dysfunctional workplaces into spaces of clarity, equity, and accountability. We train unprepared managers, support burned-out HR leaders, and guide black women through strategic exits that protect their peace, power, and next move.

Let’s stop patching problems and start building workplaces that actually work.

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Culture & Compliance, Aligned

Because policies without people in mind don’t work.

We design HR systems that protect your team and your bottom line, at the same time.

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When It Gets Messy, Call Us

Investigations. Employee issues.

High-risk situations. We handle the hard stuff, clearly, legally, and with care.

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Coaching That Changes Things

Whether you're leading a team or planning your exit, our coaching helps you move with confidence, not burnout or guesswork.

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Meet Kandra Kilbert

With over 14 years of experience in HR compliance, workplace investigations, and leadership coaching, The C.O.D.E. Agency helps companies navigate high turnover, employee complaints, toxic culture, and legal risk — while empowering those often left behind by corporate systems, especially high-achieving black women.

Led by Kandra Kilbert, a HR leader & credentialed workplace investigator, The C.O.D.E. Agency brings calm to chaos with legally sound systems, fair and thorough investigations, and emotionally intelligent leadership coaching.

 

Kandra has led over 500 investigations and helped businesses avoid millions in potential lawsuits — all while centering clarity, ownership, discipline, and emotional intelligence not just as buzzwords, but as business strategy.

From guiding burned-out HR directors through high-risk situations, to training under-prepared managers into confident, people-first leaders, to walking black women through exit strategies that protect their peace, reputation, and next move.

This is more than consulting. This is cultural repair, risk mitigation, and professional empowerment, built from real experience and designed to change the way the workplace works.

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 You’re Not Failing the System Is

From HR consulting for small businesses to workplace investigations support and leadership coaching for black women, at The C.O.D.E Agency we go beneath the surface to address what’s really broken. If your workplace feels unsafe, unsupported, or unsustainable, it’s not a personal failure. It’s a system in crisis, and we’re here to fix it.

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a newly
promoted manager

You’ve been promoted, but no one gave you the tools. Now every decision feels risky, and you’re left managing people without leadership training. You don’t need perfection, you need guidance and leadership development support.

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For an overworked
hr Leader

You’re the HR leader holding everything together — managing investigations, closing compliance gaps, resolving conflict, all while quietly burning out.

You need backup, not burnout.

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a black woman
in corporate

You’ve mastered the code-switching, the silence, the survival.

Now, you're done with that.

You’re ready for leadership coaching that reflects your identity, your power, and your next move — on your terms

Explore Services

The c.o.d.e agency services

One agency. Real strategy. Full-spectrum support. We built The C.O.D.E. Agency to close the gaps that HR teams, consultants, and leadership coaches usually leave behind.

Whether it’s cleaning up culture, guiding tough decisions, or walking high-achievers through their next move.  We bring everything under one roof, so nothing gets missed.

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HR Strategy That’s Built to Last

We build people-first systems that reduce legal risk and build real trust. Perfect for founders and leadership teams who are ready to move beyond surface-level HR.

What You Get:

  • Custom HR audits, handbooks, and policies

  • Compliant onboarding + performance management

  • Infrastructure designed for humans, not just lawyers

  • SHRM-certified strategy, without the corporate fluff

🔘 Book a Culture Strategy Call

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Clean Investigations. 
No Drama

For when something’s gone wrong — and you need a neutral third-party to handle it with clarity, care, and legal strength.

What’s Included:

  • Full-scope internal investigations (harassment, retaliation, misconduct, etc.)

  • Certified investigator with 500+ cases

  • Clear written findings + live debriefs for leadership

  • Industry-specific guidance, especially for high-risk sectors

🔘 Book a Confidential Discovery Call

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Retained Support for Complex People Problems

Ongoing HR partnership for orgs that can’t (or don’t want to) build an internal HR team.

Monthly Support Includes:

  • Attendance, performance, FMLA, and leave guidance

  • Dedicated support for investigations and documentation

  • Coaching for leadership during high-risk scenarios

  • Strategic insight to prevent wrongful termination lawsuits

🔘 Set Up a Retainer Chat

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Coaching for Black Women Who Refuse to Shrink

Culturally competent support that puts identity, safety, and strategy front and center.

What We Cover:

  • Career strategy, conflict management, and exit planning

  • The Way Out™ program (includes job search + legal prep)

  • Advocacy, confidence, and communication coaching

  • A no-code-switching zone — always

🔘 Start Your Coaching Journey

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Confident Leadership for the Newly Promoted

Training for managers who were promoted… but never prepped.

This Coaching Covers:

  • Real-world leadership skills rooted in emotional intelligence

  • Decision-making, feedback delivery, and conflict resolution

  • Support for new and overwhelmed team leads

  • Helps prevent team burnout and quiet quitting

🔘 Build Stronger Leadership

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The Way Out™: A Strategic Exit Plan for Black Women

A step-by-step plan for deciding if, when, and how to leave, with confidence and intention.

This isn’t about walking out, it’s about leveling up. This program helps high-achieving professionals evaluate their current workplace, clarify their options, and map out a strategic transition plan so they protect themselves professionally.

Whether you choose to stay, negotiate better conditions, or exit with purpose, you’ll get expert guidance on how to move with clarity and not chaos.

Get support focused on protecting your professional, legal, and emotional well-being.

🔘 Start Planning Your Exit

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Our Story in Numbers

With over a decade of experience in HR consulting, workplace investigations, and leadership coaching, The C.O.D.E. Agency has become a trusted partner for companies and professionals navigating high-stakes challenges. Here’s a look at what we’ve helped our clients achieve.

EXPERIENCE

14+

Years of

experience

MONEY SAVED

$15 MIL 

cost- avoidance

CLIENTS SERVED

500+

Workplaces

changed

HR / SENIOR LEADERS

300+

LEADERS

TRAINED

This isn’t just HR.
This is strategy for your next move.

Whether you’re leading a team that’s barely holding on, planning your exit from a toxic workplace, or trying to prevent your company from making headlines, we bring clarity, protection, and real solutions.


When things feel messy or uncertain, that’s exactly when you call us.

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HEATHER L.

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Does This Sound Like You?

You’ve done everything “right,” but the workplace still feels like a game you weren’t meant to win.

  • You're burned out — but can’t afford to leave without a plan.

  • You’ve been promoted — but no one taught you how to actually lead.

  • You’re in HR — and drowning in employee drama, legal risk, and leadership that doesn’t listen.

  • You’re a black woman — tired of code-switching, exhausted from being the only one, and quietly building your exit strategy.

You’re not crazy. You’re not weak. You’re not alone.


You just need structure, strategy, and support from someone who gets it, and knows what to do about it.

Our Client Testimonials

At The C.O.D.E. Agency, our work speaks through the stories of the people and companies we’ve helped.

From HR leaders managing high-stakes compliance issues, to black women navigating toxic corporate environments, to first-time managers learning how to lead.

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